Where AI Works
Brought to you by the Wharton School in collaboration with Accenture, Where AI Works explores AI’s real-world impact on business. Each season takes a fresh approach, led by a different Wharton faculty expert who brings their own AI-focused expertise to the conversation, alongside practitioners actively shaping AI’s role in innovation, strategy, and transformation.
Our Latest Episodes
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How AI Is Reshaping Skills, Hiring, and Education
Accenture’s James Crowley and Wharton’s Eric Bradlow discuss the Wharton-Accenture Skills Index and the shift to a skills-based economy.
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Host’s Cut: Reflections on Season Four
Host Christian Terwiesch recaps season four of ‘Where AI Works,’ highlighting responsible AI adoption, humans in the loop, and AI as a collaborator through governance and workflow redesign.
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Where AI Meets Medicine: Rethinking Radiology Workflows
Penn Medicine’s chair of radiology Dr. Pari Pandharipande discusses how AI is reshaping medical imaging by boosting efficiency, shortening MRI exam times, and detecting strokes faster.
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Eliminate, Simplify, Automate: IBM’s Blueprint for AI Transformation
IBM’s Radha Plumb discusses saving $4.5B a year through AI-powered workflow redesign, strong data foundations, and human-AI collaboration.
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From Strategy to Shelf: AI in the Consumer Goods Sector
Procter & Gamble’s Alfredo Colas discusses embedding AI into innovation, democratizing consumer insights, and keeping humans in the loop for final decision-making.
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AI in Health Care: Balancing Innovation and Trust
GE HealthCare’s Lara Liss discusses how AI can make health care safer and faster through smarter diagnostics, while embedding ethical AI principles with humans in the loop.
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Host’s Cut: Reflections on Season Three
Host Peter Cappelli recaps season three of ‘Where AI Works,’ highlighting how leaders are scaling AI through talent, data, governance, and measurable business value.
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From Call Volume to Client Value: AI in the Banking Sector
Sohaib Perwaiz, senior director at RBC Borealis, discusses how generative AI is helping advisors reduce call times, surface insights, and deliver personalized financial guidance.
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Trust and Transactions: How Mastercard Is Doing AI Differently
Greg Ulrich, the chief AI and data officer at Mastercard, discusses embedding AI across the enterprise to build trusted systems for AI agents to carry out transactions.
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Start Small, Think Big: Making AI Stick
Vivian Sun, senior director at Jabil, discusses scaling AI across global operations by starting with tangible use cases.
