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In this episode of Wharton Business Daily, Wharton Professor Matthew Bidwell talks with host Dan Loney about recent job cuts. Starbucks announced plans to cut approximately 1,000 corporate jobs, aligning with a broader trend of corporate layoffs in early 2025. Government data indicates that overall layoff levels remain historically low despite recent increases. They discuss how companies use layoffs to streamline operations, particularly at the start of the year when financial reviews and restructuring occur.

ABOUT THE PODCAST
The Wharton Business Daily podcast features interviews with top business leaders, innovators, and renowned Wharton faculty about the latest news, fascinating trends, and issues impacting both consumers and the business world. Episodes are recorded at the Wharton School.

Subscribe on Apple Podcasts: https://whr.tn/3EdpB5X
Subscribe on Spotify: https://whr.tn/4ihHaiT
Watch/listen on the Knowledge at Wharton website: http://whr.tn/businessdaily

#layoffs #jobcuts #jobmarket #labormarket #jobsreport 
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The Wharton School of the University of Pennsylvania is committed to sharing its intellectual capital through Knowledge at Wharton, the school’s online business analysis journal.

Launched in 1999, Knowledge at Wharton offers free access to:

- Articles, podcasts, and videos highlighting Wharton faculty research and analysis of current business trends
- Interviews with book authors from Wharton School Press
- In-depth series of curated content like Wharton Executive Education’s Nano Tools for Leaders
- A searchable database of more than 10,000 articles covering all aspects of business
- A weekly newsletter that delivers Knowledge at Wharton insights directly to your inbox

Visit the Knowledge at Wharton homepage: https://whr.tn/3qUpSBE
Subscribe to the Knowledge at Wharton YouTube channel: https://whr.tn/3DEAgAU 8:27

In this episode of Wharton Business Daily, Wharton Professor Matthew Bidwell talks with host Dan Loney about recent job cuts. Starbucks announced plans to cut approximately 1,000 corporate jobs, aligning with a broader trend of corporate layoffs in early 2025. Government data indicates that overall layoff levels remain historically low despite recent increases. They discuss how companies use layoffs to streamline operations, particularly at the start of the year when financial reviews and restructuring occur.

#layoffs #corporations #jobcuts #economy #economictrends #workforce
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The Wharton School of the University of Pennsylvania is committed to sharing its intellectual capital through Knowledge at Wharton, the school’s online business analysis journal.

Launched in 1999, Knowledge at Wharton offers free access to:

- Articles, podcasts, and videos highlighting Wharton faculty research and analysis of current business trends
- Interviews with book authors from Wharton School Press
- In-depth series of curated content like Wharton Executive Education’s Nano Tools for Leaders
- A searchable database of more than 10,000 articles covering all aspects of business
- A weekly newsletter that delivers Knowledge at Wharton insights directly to your inbox

Visit the Knowledge at Wharton homepage: https://whr.tn/3qUpSBE
Subscribe to the Knowledge at Wharton YouTube channel: https://whr.tn/3DEAgAU

YouTube Video UExKd0Rad3VLWXJwR2pkTG1rbmp0S3JnQWVvb2lPYjNaWi4wMTcyMDhGQUE4NTIzM0Y5

Why Companies Are Making Layoffs in 2025

March 17, 2025 5:45 pm

the latest

ABOUT THE EPISODE
Wharton Emeritus Professor Jeremy Siegel joins Dan Loney on June 26, 2025, to discuss recent market movements in response to global uncertainty, including easing tensions between Israel and Iran and their impact on oil prices. Siegel analyzes the potential effects of upcoming U.S. tariffs, suggesting that markets have largely priced in a 10% baseline tax. He explores how adversity may accelerate corporate adoption of AI to offset cost pressures and explains why he believes the Federal Reserve should not tighten monetary policy in response to tariff-driven inflation. The conversation also covers expectations for rate cuts, GDP trends, and the outlook for the second half of 2025.

ABOUT THE PODCAST
The Wharton Business Daily podcast features interviews with top business leaders, innovators, and renowned Wharton faculty about the latest news, fascinating trends, and issues impacting both consumers and the business world. Episodes are recorded at the Wharton School.

Subscribe on Apple Podcasts: https://whr.tn/3EdpB5X
Subscribe on Spotify: https://whr.tn/4ihHaiT
Watch/listen on the Knowledge at Wharton website: http://whr.tn/businessdaily

#MarketOutlook #InterestRates #Tariffs2025 #FederalReserve #Inflation #StockMarket 
-----
The Wharton School of the University of Pennsylvania is committed to sharing its intellectual capital through Knowledge at Wharton, the school’s online business analysis journal.

Launched in 1999, Knowledge at Wharton offers free access to:

- Articles, podcasts, and videos highlighting Wharton faculty research and analysis of current business trends
- Interviews with book authors from Wharton School Press
- In-depth series of curated content like Wharton Executive Education’s Nano Tools for Leaders
- A searchable database of more than 10,000 articles covering all aspects of business
- A weekly newsletter that delivers Knowledge at Wharton insights directly to your inbox

Visit the Knowledge at Wharton homepage: https://whr.tn/3qUpSBE
Subscribe to the Knowledge at Wharton YouTube channel: https://whr.tn/3DEAgAU 9:36

ABOUT THE EPISODE
Wharton Emeritus Professor Jeremy Siegel joins Dan Loney on June 26, 2025, to discuss recent market movements in response to global uncertainty, including easing tensions between Israel and Iran and their impact on oil prices. Siegel analyzes the potential effects of upcoming U.S. tariffs, suggesting that markets have largely priced in a 10% baseline tax. He explores how adversity may accelerate corporate adoption of AI to offset cost pressures and explains why he believes the Federal Reserve should not tighten monetary policy in response to tariff-driven inflation. The conversation also covers expectations for rate cuts, GDP trends, and the outlook for the second half of 2025.

ABOUT THE PODCAST
The Wharton Business Daily podcast features interviews with top business leaders, innovators, and renowned Wharton faculty about the latest news, fascinating trends, and issues impacting both consumers and the business world. Episodes are recorded at the Wharton School.

Subscribe on Apple Podcasts: https://whr.tn/3EdpB5X
Subscribe on Spotify: https://whr.tn/4ihHaiT
Watch/listen on the Knowledge at Wharton website: http://whr.tn/businessdaily

#MarketOutlook #InterestRates #Tariffs2025 #FederalReserve #Inflation #StockMarket
-----
The Wharton School of the University of Pennsylvania is committed to sharing its intellectual capital through Knowledge at Wharton, the school’s online business analysis journal.

Launched in 1999, Knowledge at Wharton offers free access to:

- Articles, podcasts, and videos highlighting Wharton faculty research and analysis of current business trends
- Interviews with book authors from Wharton School Press
- In-depth series of curated content like Wharton Executive Education’s Nano Tools for Leaders
- A searchable database of more than 10,000 articles covering all aspects of business
- A weekly newsletter that delivers Knowledge at Wharton insights directly to your inbox

Visit the Knowledge at Wharton homepage: https://whr.tn/3qUpSBE
Subscribe to the Knowledge at Wharton YouTube channel: https://whr.tn/3DEAgAU

YouTube Video VVVJZjZ0M2dwS3JfRDQ2eHVXbGo5VUFRLjZ6cUtlQ1BYNEw0

Jeremy Siegel Analyzes Tariffs, AI, and the Fed’s Next Move

June 27, 2025 9:00 am

This episode of Knowledge at Wharton features Wharton marketing professor Jonah Berger discussing the rise of virtual influencers—AI-generated personas used by brands to market products. The conversation explores how these digital avatars are designed, why companies choose them over human influencers, and what drives their effectiveness. Berger shares insights from his research, highlighting how human-like features and social presence can increase trust and engagement with virtual influencer content. The discussion also touches on evolving consumer perceptions and the future of digital marketing in an AI-driven world.

The Knowledge at Wharton podcast features interviews with Wharton faculty and industry leaders about the business landscape and the impact of their work. Conversations range from the latest research and books by faculty authors, to Leading Diversity at Work with professor Stephanie Creary.

#AIInfluencers #InfluencerMarketing #AIMarketing #FutureOfMarketing #aicontent 
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The Wharton School of the University of Pennsylvania is committed to sharing its intellectual capital through Knowledge at Wharton, the school’s online business analysis journal.

Launched in 1999, Knowledge at Wharton offers free access to:

- Articles, podcasts, and videos highlighting Wharton faculty research and analysis of current business trends
- Interviews with book authors from Wharton School Press
- In-depth series of curated content like Wharton Executive Education’s Nano Tools for Leaders
- A searchable database of more than 10,000 articles covering all aspects of business
- A weekly newsletter that delivers Knowledge at Wharton insights directly to your inbox

Visit the Knowledge at Wharton homepage: https://whr.tn/3qUpSBE
Subscribe to the Knowledge at Wharton YouTube channel: https://whr.tn/3DEAgAU 12:24

This episode of Knowledge at Wharton features Wharton marketing professor Jonah Berger discussing the rise of virtual influencers—AI-generated personas used by brands to market products. The conversation explores how these digital avatars are designed, why companies choose them over human influencers, and what drives their effectiveness. Berger shares insights from his research, highlighting how human-like features and social presence can increase trust and engagement with virtual influencer content. The discussion also touches on evolving consumer perceptions and the future of digital marketing in an AI-driven world.

The Knowledge at Wharton podcast features interviews with Wharton faculty and industry leaders about the business landscape and the impact of their work. Conversations range from the latest research and books by faculty authors, to Leading Diversity at Work with professor Stephanie Creary.

#AIInfluencers #InfluencerMarketing #AIMarketing #FutureOfMarketing #aicontent
-----
The Wharton School of the University of Pennsylvania is committed to sharing its intellectual capital through Knowledge at Wharton, the school’s online business analysis journal.

Launched in 1999, Knowledge at Wharton offers free access to:

- Articles, podcasts, and videos highlighting Wharton faculty research and analysis of current business trends
- Interviews with book authors from Wharton School Press
- In-depth series of curated content like Wharton Executive Education’s Nano Tools for Leaders
- A searchable database of more than 10,000 articles covering all aspects of business
- A weekly newsletter that delivers Knowledge at Wharton insights directly to your inbox

Visit the Knowledge at Wharton homepage: https://whr.tn/3qUpSBE
Subscribe to the Knowledge at Wharton YouTube channel: https://whr.tn/3DEAgAU

YouTube Video VVVJZjZ0M2dwS3JfRDQ2eHVXbGo5VUFRLjNDYm5LZUR2X0lV

How AI-Generated Influencers Are Shaping the Future of Marketing

June 26, 2025 12:59 pm

ABOUT THE EPISODE
Wharton Business Daily host Dan Loney talks with Christian Terwiesch, Wharton Professor of Operations, Information & Decisions, about how artificial intelligence is reshaping customer service. Terwiesch unpacks the cost-quality trade-off, showing where chatbots like ChatGPT lift efficiency yet still require a human-in-the-loop for complex cases. They examine AI’s multilingual, persuasive strengths, the challenge of scaling “customer delight,” and the emerging hybrid workflow of AI-augmented agents. Looking ahead, Terwiesch forecasts fuller automation within a decade as companies push for better service at lower cost while keeping pace with rising consumer expectations.

ABOUT THE PODCAST
The Wharton Business Daily podcast features interviews with top business leaders, innovators, and renowned Wharton faculty about the latest news, fascinating trends, and issues impacting both consumers and the business world. Episodes are recorded at the Wharton School.

Subscribe on Apple Podcasts: https://whr.tn/3EdpB5X
Subscribe on Spotify: https://whr.tn/4ihHaiT
Watch/listen on the Knowledge at Wharton website: http://whr.tn/businessdaily

#AI #CustomerService #ArtificialIntelligence #AIAutomation #DigitalTransformation 
-----
The Wharton School of the University of Pennsylvania is committed to sharing its intellectual capital through Knowledge at Wharton, the school’s online business analysis journal.

Launched in 1999, Knowledge at Wharton offers free access to:

- Articles, podcasts, and videos highlighting Wharton faculty research and analysis of current business trends
- Interviews with book authors from Wharton School Press
- In-depth series of curated content like Wharton Executive Education’s Nano Tools for Leaders
- A searchable database of more than 10,000 articles covering all aspects of business
- A weekly newsletter that delivers Knowledge at Wharton insights directly to your inbox

Visit the Knowledge at Wharton homepage: https://whr.tn/3qUpSBE
Subscribe to the Knowledge at Wharton YouTube channel: https://whr.tn/3DEAgAU 7:45

ABOUT THE EPISODE
Wharton Business Daily host Dan Loney talks with Christian Terwiesch, Wharton Professor of Operations, Information & Decisions, about how artificial intelligence is reshaping customer service. Terwiesch unpacks the cost-quality trade-off, showing where chatbots like ChatGPT lift efficiency yet still require a human-in-the-loop for complex cases. They examine AI’s multilingual, persuasive strengths, the challenge of scaling “customer delight,” and the emerging hybrid workflow of AI-augmented agents. Looking ahead, Terwiesch forecasts fuller automation within a decade as companies push for better service at lower cost while keeping pace with rising consumer expectations.

ABOUT THE PODCAST
The Wharton Business Daily podcast features interviews with top business leaders, innovators, and renowned Wharton faculty about the latest news, fascinating trends, and issues impacting both consumers and the business world. Episodes are recorded at the Wharton School.

Subscribe on Apple Podcasts: https://whr.tn/3EdpB5X
Subscribe on Spotify: https://whr.tn/4ihHaiT
Watch/listen on the Knowledge at Wharton website: http://whr.tn/businessdaily

#AI #CustomerService #ArtificialIntelligence #AIAutomation #DigitalTransformation
-----
The Wharton School of the University of Pennsylvania is committed to sharing its intellectual capital through Knowledge at Wharton, the school’s online business analysis journal.

Launched in 1999, Knowledge at Wharton offers free access to:

- Articles, podcasts, and videos highlighting Wharton faculty research and analysis of current business trends
- Interviews with book authors from Wharton School Press
- In-depth series of curated content like Wharton Executive Education’s Nano Tools for Leaders
- A searchable database of more than 10,000 articles covering all aspects of business
- A weekly newsletter that delivers Knowledge at Wharton insights directly to your inbox

Visit the Knowledge at Wharton homepage: https://whr.tn/3qUpSBE
Subscribe to the Knowledge at Wharton YouTube channel: https://whr.tn/3DEAgAU

YouTube Video VVVJZjZ0M2dwS3JfRDQ2eHVXbGo5VUFRLndXQ0VWa3ZCVFlR

How AI Is Reshaping Customer Service Experiences

June 25, 2025 9:01 am

Wharton School Professor Peter Conti-Brown explains how the process of regulating and supervising banks is democratic in this excerpt from a full length Ripple Effect podcast episode part of the current series, "Meet the Authors."

EPISODE OVERVIEW
What is bank supervision and why does it matter? In this episode of The Ripple Effect, Wharton’s Peter Conti-Brown explores the historical and evolving role of bank supervision in American capitalism. Drawing from his new book Private Finance, Public Power: A History of Bank Supervision in America, co-authored by Sean H. Vanatta, Conti-Brown explains how regulators and private banks manage financial risk—not through public rules alone, but through confidential supervision and discretionary judgment. From the Great Depression to the 2008 crisis and debates in 2025, he examines how supervision embodies democracy, innovation, and the balance between public accountability and private risk.

PODCAST OVERVIEW
Every day, business scholars answer pressing questions in their research - but what do their insights mean for you? In this podcast, Wharton faculty dive into what inspired their studies and how their findings resonate with the world today. Learn how research insights translate into knowledge you can use, with host Dan Loney.

Learn more at http://whr.tn/rippleeffect.

#FinancialRegulation #Fed #EconomicPolicy #FederalReserve #BankingHistory 
-----
The Wharton School of the University of Pennsylvania is committed to sharing its intellectual capital through Knowledge at Wharton, the school’s online business analysis journal.

Launched in 1999, Knowledge at Wharton offers free access to:

- Articles, podcasts, and videos highlighting Wharton faculty research and analysis of current business trends
- Interviews with book authors from Wharton School Press
- In-depth series of curated content like Wharton Executive Education’s Nano Tools for Leaders
- A searchable database of more than 10,000 articles covering all aspects of business
- A weekly newsletter that delivers Knowledge at Wharton insights directly to your inbox

Visit the Knowledge at Wharton homepage: https://whr.tn/3qUpSBE
Subscribe to the Knowledge at Wharton YouTube channel: https://whr.tn/3DEAgAU 1:01

Wharton School Professor Peter Conti-Brown explains how the process of regulating and supervising banks is democratic in this excerpt from a full length Ripple Effect podcast episode part of the current series, "Meet the Authors."

EPISODE OVERVIEW
What is bank supervision and why does it matter? In this episode of The Ripple Effect, Wharton’s Peter Conti-Brown explores the historical and evolving role of bank supervision in American capitalism. Drawing from his new book Private Finance, Public Power: A History of Bank Supervision in America, co-authored by Sean H. Vanatta, Conti-Brown explains how regulators and private banks manage financial risk—not through public rules alone, but through confidential supervision and discretionary judgment. From the Great Depression to the 2008 crisis and debates in 2025, he examines how supervision embodies democracy, innovation, and the balance between public accountability and private risk.

PODCAST OVERVIEW
Every day, business scholars answer pressing questions in their research - but what do their insights mean for you? In this podcast, Wharton faculty dive into what inspired their studies and how their findings resonate with the world today. Learn how research insights translate into knowledge you can use, with host Dan Loney.

Learn more at http://whr.tn/rippleeffect.

#FinancialRegulation #Fed #EconomicPolicy #FederalReserve #BankingHistory
-----
The Wharton School of the University of Pennsylvania is committed to sharing its intellectual capital through Knowledge at Wharton, the school’s online business analysis journal.

Launched in 1999, Knowledge at Wharton offers free access to:

- Articles, podcasts, and videos highlighting Wharton faculty research and analysis of current business trends
- Interviews with book authors from Wharton School Press
- In-depth series of curated content like Wharton Executive Education’s Nano Tools for Leaders
- A searchable database of more than 10,000 articles covering all aspects of business
- A weekly newsletter that delivers Knowledge at Wharton insights directly to your inbox

Visit the Knowledge at Wharton homepage: https://whr.tn/3qUpSBE
Subscribe to the Knowledge at Wharton YouTube channel: https://whr.tn/3DEAgAU

YouTube Video VVVJZjZ0M2dwS3JfRDQ2eHVXbGo5VUFRLmtXd19RU2k1VnpF

How does the government regulate and supervise banks? Wharton prof. explains the democratic process

June 24, 2025 5:35 pm

Shorts