Big Business and the New Norm: Doing Good at the Core, not the Periphery
- Mar 21
- North America
Sustainability is increasingly becoming a priority among decision makers at U.S. hospitals. This special report focuses on the importance of sustainable health care for patients, the industry and the environment — and on the best practices that are making a difference.
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Integrating Environmental and Human Health
Sustainability is increasingly becoming a priority among decision makers at U.S. hospitals. This special report focuses on the importance of sustainable health care for patients, the industry and the environment — and on the best practices that are making a difference.
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Microfinance: Learning from Developing Countries — and Past Experience
What lessons can providers of microfinance services in the U.S. learn from microfinance practices overseas? Industry experts offered some answers to that question and others during the eighth annual Penn Microfinance Conference.
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The Feedback Loop: More Data Doesn’t Always Mean Better Customer Service
Customer surveys, customer feedback, customer loyalty programs: Despite all these tools, it’s still not clear how much the information being collected benefits either the customers or the companies.
