Operations Management

The End of Annual Performance Reviews: Are the Alternatives Any Better?

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The development of new performance management systems, aided by apps and people analytics combined, has enormous potential.

How Data Skills Help Firms Create Social Media That Matters

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Most firms consider social media a must in today’s highly networked world. But new Wharton research shows it’s not simply being on social that matters – it’s how you use[…]

Is Dynamic Pricing a Hit?

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Whether it's with airline tickets, professional sports or ride-sharing services, dynamic pricing is here to stay -- but the challenge is implementing it in an effective way.

The Latest Fallout from the Volkswagen Scandal: Five Key Takeaways

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The Volkswagen scandal emphasizes the need to change corporate culture in order to discourage similar violations and encourage executives to follow through on corrective actions, experts say.

Why Africa’s Future Growth Is about the Long Game

Still Rising: Tycoon Sets Sights on Exponential Growth in Africa

Bidco CEO Vimal Shah sees his East African consumer goods conglomerate growing four-fold in the next five years as it expands its reach across the continent.
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Leveraging the Internet of Things for Competitive Advantage

Internet-of-Things

IoT is the next frontier for business. It can help companies increase productivity, cut costs, offer new products and services and deploy new business models.

In the Changing Global Supply Chain, There’s No ‘Shore’ Thing

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Offshoring, reshoring, nearshoring -- manufacturing around the world is undergoing some seismic location shifts, and for reasons that may surprise you.

The Promise — and Perils — of Dynamic Pricing

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Mobile app developer Atom Tickets has tinkered with dynamic pricing of movie tickets. Uber did it with rides. Now, others are jumping in. But how well does it work?

The Price Is Pliant: The Risks and Rewards of Dynamic Pricing

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Based on simple demand curve equations, using discounts to move inventory that might otherwise go to waste is an easy choice. But factor in the human element and you can[…]

Behind the Music: How the Swedish Hit Factory Took Over Your Playlist

Behind the Music: Why a Few Guys from Sweden Own Your Playlist

Author John Seabrook explains how a handful of producers revolutionized the songwriting process, developing an almost industrialized method that allowed them to crank out hit after hit with almost uncanny[…]

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