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Process Resilience Is Becoming a Business Imperative

To be in the top-performing tier, organizations need to be resilient when it comes to internal as well as external disruptions, say experts from Wharton, the University of Florida, and[…]
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Infusing a business-oriented rigor into technology is the top driver for Stephen Phillips, chief information officer at Australia-based Transfield Services.
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Global companies struggle with decisions on how much to outsource. Too little means an organization may lose the pricing advantages that can come with using competitive providers worldwide. Too much[…]
The recent detention and subsequent freeing in Beijing of American businessman Charles Starnes over a worker dispute is symptomatic of Western companies struggling with rising Chinese wages and a strong[…]
In Decisive: How to Make Better Choices in Life and Work, bestselling authors Chip Heath and Dan Heath argue that humans don't have a particularly strong track record of making[…]
When you overhear a person five spots ahead of you at the coffee shop ordering a mocha light decaf no whip one pump, it might be enough to make you[…]