Operations Management

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Engineering and Construction Companies Get More Networked

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The global engineering and construction industry is rapidly resetting how it executes projects.
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Technology Increasingly Key to Better Patient Outcomes

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More health care providers choose mobility, wearable sensors and other digital technologies for better patient outcomes.
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Radical Innovation, Part III: Balancing Creativity and Structure

Managers can either squelch innovation or make it bloom. The key is learning the most from every step along the way – whether the effort succeeds or fails.
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Radical Innovation, Part II: Managing the Unmanageable

A new BCG survey shows that corporate innovation works best when workers are part of a separate product development team.
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Radical Innovation, Part I: Unleashing Creativity

You can't legislate innovation. But companies can either actively encourage it or “take whatever creativity exists in an organization and kill it very quickly,” says Kimberly A. Wagner.
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Marketing Needs a Collaborative Approach to Win Over Customers

Marketers today must take a highly collaborative approach internally to satisfy today’s empowered digital customers.
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Right-sizing Support Functions Part II

Right-sizing support functions not only can cut costs – by 25% to 30% -- it can also cut decision time by half.
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Right-sizing Support Functions Part I

Support function inefficiencies are not “laying around on the shop floor” for all to see. So how can you find and purge them?
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Telecom Companies Tap Analytics for Growth

Telecom providers worldwide face an enormous challenge: Even as traffic is increasing, revenues and profits are not keeping pace. Analytics can help.
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Improving Government Performance, Anticipating Citizens’ Needs

Predictive analytics is becoming a vital tool for governments trying to identify tax evaders or terrorists, to look for the best way to tackle a flu epidemic -- and more.

Knowledge@Wharton Partners