Operations Management

The Car of the Future: Will Consumers Give Up the Driver’s Seat?

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NAFTA, 20 Years Later: Do the Benefits Outweigh the Costs?

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Transfield’s CIO Stephen Phillips Frontloads Business Imperatives to Drive Change

Infusing a business-oriented rigor into technology is the top driver for Stephen Phillips, chief information officer at Australia-based Transfield Services.

Latin America: The Next Growth Market for Low-cost Air Carriers

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As Developing Economies Grow, Global Value Chains Reach a Turning Point

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To Be Made Here, or Elsewhere — a Look inside Outsourcing Decisions

Global companies struggle with decisions on how much to outsource. Too little means an organization may lose the pricing advantages that can come with using competitive providers worldwide. Too much[…]

Chinese Supply Chains Reach an ‘Inflection Point’ – and Multinationals Recast Strategies

The recent detention and subsequent freeing in Beijing of American businessman Charles Starnes over a worker dispute is symptomatic of Western companies struggling with rising Chinese wages and a strong[…]

‘Decisive’: Chip Heath on How to Make Better Choices

In Decisive: How to Make Better Choices in Life and Work, bestselling authors Chip Heath and Dan Heath argue that humans don't have a particularly strong track record of making[…]

Losing Patience (and Patients): What Makes People Wait in Line, or Decide to Bail

When you overhear a person five spots ahead of you at the coffee shop ordering a mocha light decaf no whip one pump, it might be enough to make you[…]

To Honor Her Late Brother, a CEO Carries On the Business He Founded

Leila Belkhiria Jaber was an independent Tunisian tech entrepreneur when her brother died of cancer at a young age, leaving behind the unfulfilled promise of a company he founded. Out[…]

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