The CIO Series: Aircel’s Ravinder Jain — Paving the Fast Lane to Market and New Revenues

Aircel, India’s seventh-largest mobile phone services provider, has chalked up interesting gains in speed-to-market, especially with third-generation services and bite-sized Internet features. Ravinder Jain, the company’s chief information officer, says he has enabled that with technology architecture designed for a first-mover advantage. Now he’s mining Aircel’s databases to deliver new services that alert customers to friends and food in their neighborhood.