Infusing a business-oriented rigor into technology is the top driver for Stephen Phillips, the chief information officer at Australia-based Transfield Services. He has overhauled the company’s IT function and expanded its competencies by connecting more closely with external partners. This greater internal affinity with business is consistent with the transformed role of today’s CIO, says Ravi Aron, a senior fellow at Wharton’s Mack Institute for Innovation Management and professor at Johns Hopkins University. Phillips and Aron share their insights in this report produced by Knowledge at Wharton and sponsored by Wipro Technologies.
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