Lynn Wu, associate professor of operations, information and decisions at the Wharton School, discusses how AI is driving a shift in blue-collar work, reshaping job responsibilities, and creating new opportunities for human judgment, adaptability, and problem-solving in an evolving workforce.
This Week in Business
How AI Is Reshaping Blue-Collar Work and Skills
Wharton associate professor of operations, information and decisions explains how artificial intelligence is transforming blue-collar roles, job design, and the skills workers need to succeed.
April 15, 2026
• 12 min listen
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