When Google bought YouTube recently for $1.65 billion, the world of business sat up to take serious notice of social networks. Today, many companies are looking into how they can tap into — or develop — communities as a way to make better decisions and increase profits. Jon Spector, a former Wharton vice dean and now CEO of the Conference Board, spoke with participants at the Community 2.0 conference in Las Vegas earlier this year to explore how companies are trying to harness communities to reshape their businesses. In this podcast, Spector speaks with Diane Davidson, director of customer marketing at WebEx. Spector is a co-author, with Barry Libert, of the forthcoming Wharton School Publishing book, We Are Smarter Than Me: How to Unleash the Power of Crowds in Your Business.

If you have iTunes, you can subscribe with one click: https://knowledge.wharton.upenn.eduhttps://podcasts.apple.com/us/podcast/knowledge-wharton/id120724941

If you have your favorite podcast source, the url is: https://knowledge.wharton.upenn.edu/podcastcurrent.xml

For your convenience you may play or download with the links under the title.

Comments

New This Week

Automation Doesn’t Just Cut Jobs. It Slows Career Progression

Automation Doesn’t Just Cut Jobs. It Slows Career Progression

June 9, 20265 min read

Automation is often seen as destroying jobs, but new Wharton research shows it also can quietly block workers from moving into better-paid roles.

How Instant Payments Expose Banks to New Risks

How Instant Payments Expose Banks to New Risks

June 9, 20268 min read

A study of Brazilian banks with high exposure to instant payments reveals how banks could make unintended risky shifts in asset allocation and lending.

How Sports Are a Local Growth Engine

How Sports Are a Local Growth Engine

June 9, 20266 min read

Philadelphia is hosting the FIFA World Cup this year, along with four other major events that will draw millions. A recent Wharton panel discussed the potential economic impact.