The K@W Network:
Assistant Professor of Operations, Information and Decisions
Wharton’s Hummy Song and a group of health care experts created a four-point strategy for hospitals straining under the demands of the COVID-19 pandemic.
Everyone knows the dread that comes with standing in a long line. Research co-authored by Wharton’s Hummy Song suggests that knowledge-based industries should rethink how they approach this aspect of[…]
Wharton's Hummy Song examines the common hospital practice of capacity pooling and whether it’s the best way to manage the mismatch between the number of patients and available beds.