In an increasingly networked world, organizations must move beyond the kind of corporate disaster-recovery efforts that followed the 2011 earthquake, tsunami and nuclear incidents in Japan, to become resilient to internal disruptions, too. Below, Morris Cohen and Praveen Pathak, professors of operations and information management at Wharton and the University of Florida, respectively, and Alexis Samuel, chief risk office at Wipro, look at why process resilience is becoming a business imperative.

Comments

New This Week

A healthcare professional in blue scrubs working on a laptop in a medical setting. They have a stethoscope around their neck.

Can AI Manage an Entire Medical Decision Process?

March 17, 20266 min read

A new Wharton study tests whether AI can handle realistic clinical decision-making, a dynamic process that requires managing a patient’s condition under time pressure.

A person is working from home on a laptop while carrying a baby in a front carrier. The setting includes home office elements like a bookshelf and decorative plants.

Maximize Your Utility: Career, Family, and Time Strategies

March 17, 20264 min read

This Nano Tool for Leaders offers practical steps for making more intentional choices during your most time-squeezed years.

Robotic hands typing on a laptop keyboard, symbolizing artificial intelligence or automation in technology.

Will LLMs Replace Coders? Not Entirely

March 17, 20263 min read

After ChatGPT’s launch, the percentage of routine coding questions on an online forum fell sharply, while novel questions rose, according to new research by Wharton’s Neha Sharma.