Rana Kapoor often says that when a partner and he founded Yes Bank in Mumbai in 2003, it was the only private bank to be licensed by the Reserve Bank of India in 12 years. In the past three years, Yes Bank has seen rapid growth, spurred in part by what Kapoor describes as its entrepreneurial culture — the bank’s founders and managers own a significant chunk of equity.

As a relatively new player in the field of Indian banking, how does Yes Bank intend to compete against much larger rivals? According to Kapoor, Yes Bank’s strategy has several “late-entrant advantages,” such as using technology creatively. “We look at technology as the bank’s center of gravity,” Kapoor notes. Yes Bank’s approach involves outsourcing non-core applications to Wipro, and hardware services to IBM and Cisco. “It is akin to a just-in-time, pay-by-use model,” he says. The result, he adds, is that Yes Bank has been able to “build scalability at a fairly effective cost.”

Kapoor discussed these issues and more in an interview with India Knowledge at Wharton during the Wharton India Economic Forum in Philadelphia.

   

Comments

New This Week

How Forced Labor Scrutiny Shapes Supply Chain Transparency

How Forced Labor Scrutiny Shapes Supply Chain Transparency

June 23, 20269 min read

A study co-authored by Wharton’s Sandra Schafhäutle examines why companies choose to hide their names in public shipping data.

The Science of Perfect Timing: Using Chronobiology

The Science of Perfect Timing: Using Chronobiology

June 23, 20264 min read

In this Nano Tool for Leaders, experts from Wharton and Slalom explain how to find the best time for meetings based on your team’s biological rhythm.

Would You Trust AI for Ethical Advice?

Would You Trust AI for Ethical Advice?

June 23, 20267 min read

Most people would not prefer to take ethical advice from a computer, but a new Wharton study shows how attitudes change when users see how good AI guidance can be.