Knowledge at Wharton will be on a holiday break until the first week of January. To tide our readers over, here’s a roundup of this year’s most popular stories.

Also, we would like to take a moment to thank you for reading Knowledge at Wharton, and to ask you to consider giving the gift of knowledge by forwarding our signup link to those you think might benefit from it, including friends, family and colleagues. As we like to say, Knowledge at Wharton is free, but knowledge is priceless. Wishing everyone a happy New Year!

Top Ten from 2012

Why Good People Can’t Get Jobs: Chasing After the ‘Purple Squirrel’

Why External Hires Get Paid More, and Perform Worse, than Internal Staff

Declining Employee Loyalty: A Casualty of the New Workplace

What’s Wrong with This Picture: Kodak’s 30-year Slide into Bankruptcy

Want to Improve Customer Service? Treat Your Employees Better

Born in the USA, Made in France: How McDonald’s Succeeds in the Land of Michelin Stars

Why the Job Search Is Like ‘Throwing Paper Airplanes into the Galaxy’

What’s Driving Americans to Retire Abroad? Money — or Lack of It

Flipping the Switch: Who Is Responsible for Getting Employees to Take a Break?

The Facebook IPO: What Went Wrong?

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New This Week

A healthcare professional in blue scrubs working on a laptop in a medical setting. They have a stethoscope around their neck.

Can AI Manage an Entire Medical Decision Process?

March 17, 20266 min read

A new Wharton study tests whether AI can handle realistic clinical decision-making, a dynamic process that requires managing a patient’s condition under time pressure.

A person is working from home on a laptop while carrying a baby in a front carrier. The setting includes home office elements like a bookshelf and decorative plants.

Maximize Your Utility: Career, Family, and Time Strategies

March 17, 20264 min read

This Nano Tool for Leaders offers practical steps for making more intentional choices during your most time-squeezed years.

Robotic hands typing on a laptop keyboard, symbolizing artificial intelligence or automation in technology.

Will LLMs Replace Coders? Not Entirely

March 17, 20263 min read

After ChatGPT’s launch, the percentage of routine coding questions on an online forum fell sharply, while novel questions rose, according to new research by Wharton’s Neha Sharma.