The business models for the telecommunications, media and technology (TMT) industries are being transformed. Power is shifting from the owners of scarce, proprietary resources to a ubiquitous Internet platform. Building on this shift are cloud computing, social networking, wireless mobility and the proliferation of devices. Information technology services providers are helping TMT companies navigate these changes. In this article, Ayan Mukerji, head of the media and telecom business group at Wipro Technologies, and Wharton professor Kevin Werbach, assess what it takes to adress the coming changes successfully.

Comments

New This Week

How Forced Labor Scrutiny Shapes Supply Chain Transparency

How Forced Labor Scrutiny Shapes Supply Chain Transparency

June 23, 20269 min read

A study co-authored by Wharton’s Sandra Schafhäutle examines why companies choose to hide their names in public shipping data.

The Science of Perfect Timing: Using Chronobiology

The Science of Perfect Timing: Using Chronobiology

June 23, 20264 min read

In this Nano Tool for Leaders, experts from Wharton and Slalom explain how to find the best time for meetings based on your team’s biological rhythm.

Would You Trust AI for Ethical Advice?

Would You Trust AI for Ethical Advice?

June 23, 20267 min read

Most people would not prefer to take ethical advice from a computer, but a new Wharton study shows how attitudes change when users see how good AI guidance can be.