Management

The Rising Risks — and Opportunities — Confronting Global Agriculture

Dramatic changes in climate, consumer tastes, supply chains and technologies are upending the old order in global agriculture.

Becoming the Best: Excellent Customer Service Always Wins

If you build a customer-centric business, the money will come. That’s the message in a new book by Horst Schulze, co-founder of luxury hotel chain The Ritz-Carlton.

Incompetent Male Leaders: The Case for Talent Over Gender

In his new book, Tomas Chamorro-Premuzic, the chief talent scientist at Manpower Group, examines myths about masculine management and explains why we need to value competence over confidence.

Why India’s Jet Airways Lost Its Wings

The suspension of flights by Jet Airways is another casualty of price wars and flawed business models. Experts discuss how Jet could recast its model to fly again.

Cutting a Path for Diversity

A PwC executive explains why the best companies to work for have a strong commitment to diversity.

Why Trust Is the Gold Standard in Developing Countries

Developing world entrepreneurs face a big disadvantage compared with Western counterparts – a generalized lack of trust. A new book explains why conventional strategies don't work where mistrust is rampant.

Why Toyota Is Betting on Hybrid Technology

Toyota announced it will offer other automakers free licenses to its patents on vehicle electrification, especially hybrid vehicles. Is it a smart move?

Paid Family Leave: What’s the Right Model?

Several political, societal and business factors now coming together explain the new energy behind a law guaranteeing paid parental leave for U.S. workers.

WOW Bows Out: Lessons from the Downfall of a Budget Airline

A faulty business model, rising oil prices and competitive pressure all contributed to the demise of Iceland’s WOW Air, according to experts.

It’s a Dangerous Job – but Does Someone Have to Do It?

Paying people more to do a physically dangerous job doesn’t absolve companies of the ethical question of whether it is permissible to expose employees to risk, a new Wharton paper[…]

How Companies Are Increasing Neurodiversity in the Workplace

Companies are slowly increasing their efforts to employ adults with autism, but doing so requires training, preparation and support. Two experts discuss the benefits of neurodiversity in the workplace.

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