It’s a staggering statistic: every year in the United States, diagnostic errors in the health care system lead to 370,000 preventable deaths and 400,000 permanent disabilities. But what if hospitals and practitioners could leverage the power of artificial intelligence to cut those numbers in half?

On this episode of Where AI Works, host Serguei Netessine sits down with Elad Walach, the CEO and founder of AIDOC, which aims to set a new standard for AI-powered health care solutions by combining clinical logic, operational intelligence, and system-wide accountability to create an entirely new ecosystem. Their conversation offers crucial insights for other enterprise leaders who are navigating AI adoption and implementation in complex, slow-moving, or low-margin industries. It also highlights the importance of aligning AI innovation with measurable financial and clinical outcomes, rather than assuming the benefits will materialize automatically. As Elad puts it, the old saying “If you build it, they will come” is simply not true in the context of modern health care — you also have to prove the value of your technology and be able to extract it.

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