AI was supposed to eliminate huge numbers of jobs. So far, the reality looks much more complicated.
Peter Cappelli, Wharton professor of management, discusses new research on how AI is actually affecting the workplace and why the technology is changing tasks more than eliminating entire jobs.
The conversation explores AI agents, workplace management, programmers, organizational change, data management, and why some of AI’s most valuable applications may involve work that companies simply could not afford to do before.
