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'Smart Growth': Innovating to Meet the Needs of the Market without Feeding the Beast of Complexity
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******************************** 'Smart Growth': Innovating to Meet the Needs of the Market without Feeding the Beast of Complexity http://knowledge.wharton.upenn.edu/index.cfm?fa=viewfeature&id=1585 As companies struggle to innovate in today's competitive environment, they need to continually guard against adding to their "clutter" -- the creeping impact of complexity on efficiency and cost-competitiveness. In this three-part special report, experts from Wharton and George Group Consulting discuss how management can approach this problem by thinking "ambidextrously" -- that is, focusing on innovation and broad exploration while minimizing the impact of clutter on operational processes and costs. Also, in the accompanying podcast (with transcript), Mike McCallister, CEO of Humana, discusses balancing innovation and complexity in the health care industry with Wharton management professor Michael Useem and Stephen Wilson, engagement director in George Group's Conquering Complexity practice.
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