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Is Your HR Department Friend or Foe? Depends on Who's Asking the Question
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******************************** Is Your HR Department Friend or Foe? Depends on Who's Asking the Question http://knowledge.wharton.upenn.edu/index.cfm?fa=viewfeature&id=1253 Talk to human resources professionals, consultants and scholars who study the workplace and you will find two different views of HR: According to its critics, HR departments are needlessly bureaucratic, obstructionist, stuck in the "comfort zone" of filling out forms and explaining benefits, and too closely aligned with the interests of senior managers yet lacking the business knowledge to become their strategic partners. The more positive view of HR is that it does play a key strategic role, providing direct input into major business transactions such as mergers and acquisitions and restructurings, and improving organizational effectiveness. The truth is probably somewhere in between -- a reflection of workplace evolution, the new global economy and changing expectations on the part of employees and managers.
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