The K@W Network:
Associate Professor of Management
The era of chatbots is here, with tech giants making a big push for their mass market adoption.
Sometimes when new and improved technologies hit the market, they displace the old ones at breakneck speed. But when they don’t, the reasons may have little to do with which[…]
According to one high-profile critique, the concept of disruptive innovation has been allowed to run amok. Experts from Wharton and elsewhere say it may be time to question how the[…]
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