The K@W Network:
Patty and Jay H. Baker Professor
Professor of Marketing
An elaborate advertising ruse by discount retailer Payless ShoeSource is raising eyebrows and important questions about the ability of marketers to manipulate consumer behavior.
This year will mark the first holiday shopping season in decades without Toys R Us, the venerated toy store – and Amazon seems poised to fill the void.
The latest revival plan for Sears could benefit the hedge fund that controls it, instead of boosting the retailer, say experts.
A new book by Wharton’s Barbara Kahn looks at why being the best at one thing is no longer enough for retailers hoping to thrive in a hyper-competitive environment.
Customer disconnects and failed strategies have turned Barnes & Noble from a retail disruptor into a dinosaur, experts say.