The K@W Network:
Whitney M. Young Jr.
Professor of Marketing
2016 was a trying year for the truth. From fake news to false tweets, the increasingly fractured state of our shared reality may be threatening the orderly functioning of democracy[…]
Both domestically and internationally, Donald Trump’s looming interlocking business and presidential interests are more substantial than any other U.S. president in history.
Customer engagement is undergoing a quick revolution, following the customer where he or she lives -- into the realms of chatbots, instant messaging, social media and artificial intelligence.
The recent case of a Maine restauranteur who said customers who owned a particular semiautomatic rifle would not be welcome at her restaurants raises questions about how much an owner’s[…]
The use of emojis has entered the mainstream. Companies that want to use them in marketing must do so wisely – or risk ridicule.