Editor’s Picks

‘Woo, Wow, and Win’: Designing a Captivating Customer Experience

Companies carefully design their products, but they also need to design the customer experience, according to the book, “Woo, Wow, and Win.”

Editor’s Picks

How One Foundation Is Flipping the Paradigm on Social Change

Ruth Shaber, founder of Tara Health Foundation, discusses how her organization aims to improve the health and well-being of women and girls through the creative use of philanthropic capital.

Editor’s Picks

How Trash-talking Affects Performance

Trash-talking is fairly commonplace, whether in sports, business or elsewhere. But how does it affect the targets of these insults? Wharton research has some surprising findings.

Editor’s Picks

Why Leaders Must Balance Ego with Humility

Raj Gupta, former CEO of specialty chemicals firm Rohm and Haas, shares insights from his professional and personal journey.

Editor’s Picks

Making Statistics Work in the Real World

Recent Wharton research examines the interplay between the computational complexity of statistical methods and their performance.