Editor’s Picks

How Digital Tools Support Hyper-personalized Customer Experiences

Digital tools supporting hyper-personalized customer services is the business model of the future, notes the head of digital software at Tata Consultancy Services.

Editor’s Picks

Reinventing Museums for the Digital Generation

Penn Museum Director Julian Siggers is leading a digital transformation of the institution to make it relevant to younger generations.

Editor’s Picks

Impact Investing: When Social Benefits Are in the Contract

New Wharton research examines how contracts can be structured differently when investors are trying to make money and make the world a better place.

Editor’s Picks

Planting Seeds of Success in Africa

Nonprofit myAgro’s novel financing model is transforming the way African farmers pay for their harvests.

Editor’s Picks

Managing the Dark Side of Workplace Friendships

Friendships in the workplace are valuable. But Wharton research shows they can also lead to complexities and challenges for those inside and outside the circle.

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