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Mortgage Crisis Bailout: Relief for Some, Risk for Others

Published: March 05, 2008 in Knowledge@Wharton
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Does the mortgage crisis demand a government bailout?

A year ago, most experts thought not. Sad as the situation was for some homeowners, many experts felt the problem would be confined to those who had gambled on risky loans with eyes open -- borrowers who chose adjustable-rate loans sure to require higher payments later, lenders who invented exotic loans likely to suffer high default rates, hedge funds and other big investors who had lusted after high-yielding mortgage-backed securities.

But things have changed. The mortgage crisis is behind a nationwide drop in home values and a crisis in confidence that is impeding all types of lending. People who did not choose to take risks are suffering, and more and more experts now say some sort of government response is necessary to avert a deep and prolonged recession.

"Now it's our problem, and it isn't getting any better. As we speak, it is getting worse," says Wharton finance and real estate professor Susan M. Wachter, who warned a year ago that the subprime mess could push the economy into recession. She favors new legislation or regulation to give trusts that control mortgage-backed securities incentives to work with homeowners.

Others warn of "moral hazard" -- creating a safety net that encourages risky behavior. And some worry that bailing out borrowers, lenders or investors who made mistakes will be too expensive and unfair to those who played it safe. "We're going to have to work out these loans," says Wharton real estate professor Joseph Gyourko. "But I think it's not a wise idea to bail out people who made risky, unwise decisions.... I think the banking sector, which made these loans, needs to live with them."

Accusations of Foul Play

Nationwide, about six million of the 45.4 million mortgages are categorized as subprime. Typically, those carry adjustable rates that start out low but reset later to levels higher than charged by ordinary "prime" mortgages. Subprime loans were touted as a way to offer mortgages to people who could not get ordinary loans because of low incomes or poor credit histories.

But many other borrowers were drawn to subprime loans by low introductory "teaser" rates, which allowed them to get smaller starting payments or to qualify for bigger loans. Some subprime loans required no proof of income, making it easy for borrowers to become over-extended.

As interest rates rose in 2007, resets boosted the monthly payments for many subprime borrowers. At the end of the third quarter of 2007, nearly 7% of those loans were in foreclosure, compared to 0.8% for ordinary "prime" loans, the Mortgage Bankers Association says. Nearly 17% of subprime borrowers were behind in payments, compared to 3.3% for prime loans. Some surveys suggest two million homeowners could face foreclosure this year, up from 1.5 million in 2007 and one million the year before.

Rising foreclosure rates, and fears they will rise further, have pricked the housing bubble. Nationally, home values fell 8.9% in 2007, the largest drop in the 20-year history of the S&P/Case-Shiller Home Price Indices. Many experts say prices could fall another 10% this year. The result is that government agencies, politicians, consumers groups and think tanks are stumbling over one another to propose remedies.

The problem: Some approaches risk billions in taxpayers' money, perhaps hundreds of billions, and any intervention in the marketplace is likely to favor one group over another, leading to cries of "foul."

At the end of February, Republicans blocked a proposal by Democrats to allow bankruptcy judges to reduce homeowners' mortgage debt, arguing that would be unfair to lenders. The Bush administration has rejected -- as a costly bailout for lenders -- a suggestion that the government buy up mortgage debts at a discount, cutting borrowers' payments and saving lenders and investors from further losses. It has instead urged lenders to freeze interest rates for some borrowers facing big increases in resets.

In a March 4 speech, Federal Reserve chairman Ben Bernanke urged lenders to voluntarily reduce the remaining mortgage debt for borrowers whose homes are worth less than they owe. While this would reduce the lenders' mortgage income, Bernanke argued it would avert foreclosures that would cost the lenders even more.

The fairness dilemma is outlined by Wharton real estate professor Todd Sinai in a February 2008 paper titled, "The Inequity of Subprime Mortage Relief Programs," published by the FreedomWorks Foundation, a non-profit that advocates "lower taxes, less government and more economic freedom."

The American Securitization Forum, for example, wants to freeze adjustable-rate subprime mortgages at their teaser rates for five years, saving borrowers from the higher payments they otherwise would face when their rates reset one, two or three years after the loans are issued. But this will leave the subprime borrowers who chose risky loans better off than the borrowers who more wisely chose conventional fixed-rate loans, Sinai writes. "The benefits of borrower relief programs will be highly concentrated geographically, but the costs will not."

All taxpayers would share the burden of a government bailout, but the chief benefits would go to homeowners in four states. Sinai calculates that California has 25.7% of the country's subprime debt, Florida 10.2%, New York 7% and Texas 4.1%. This is caused by high home prices and, in California and Florida, an especially prevalent use of subprime loans.

The recently passed economic stimulus package included a provision to raise the limit on the size of mortgages that can be backed by the government-sponsored companies Fannie Mae and Freddie Mac, from $417,000 to $729,750. This is meant to make it easier for troubled homeowners to refinance to fixed-rate loans.

But Sinai notes that this measure mainly helps well-to-do borrowers, since only they can afford mortgages larger than $417,000. Many of these borrowers, he points out, willingly took on high-risk loans. Among loans larger than $417,000 issued during the first half of 2007, almost two-thirds of the dollar amount involved adjustable-rate loans that allowed borrowers to pay only interest, or to pay less interest than the loan charged, with the shortfall being added to principal. These are high-risk loans.

"The proposals that were on the table when I wrote this [paper] in December and January provide a stunning amount of relief to borrowers who elected to take very high-risk mortgages," Sinai says. He was especially surprised to find the use of subprime loans by well-heeled borrowers. In 2006, high-cost loans -- those charging at least three percentage points above the yield on Treasury bonds -- made up 25% of all loans issued to people earning between the median income and 1.5 times the median income. The figure was 20% for those making more than 1.5 times the median income.

The best solution to the foreclosure problem, suggests Sinai, would be to offer low-interest, fixed rate loans to everyone. That would give troubled homeowners a chance to refinance without favoring them over other borrowers.

A Housing-driven Recession

According to Wachter, the standard response to collapsing bubbles -- letting the marketplace sort it out -- is not likely to work in today's housing crisis, which comes as home prices fall after years of extraordinary gains driven by cheap money. "We are going into a recession, or are in a recession -- a housing-driven recession, which is the first in our history," she says. "The self-correction mechanisms are simply not there."

In a classic market, such as manufacturing, excess supply causes prices to drop below production costs, and production then dries up. As inventories shrink, demand drives prices back up and production resumes: The market finds equilibrium. Indeed, this process is beginning in the home-construction industry as builders cut back, Wachter says. "But that's not the full picture. The full picture has got to include another source of supply, and that supply is coming through foreclosures."

She envisions a vicious cycle. Homeowners who are unable to make payments fall into foreclosure and their homes are put up for sale. That boost in supply will drive other homes' values down, leaving more homeowners with properties worth less than they owe on their mortgages. Many homeowners who otherwise would struggle to continue making payments despite financial reversals will simply stop making payments under these conditions, feeding more foreclosures. "That process is not self-correcting," Wachter says. "In fact, quite the contrary. It is reinforcing."

She believes the solution lies in new legislation or regulation to give market participants stronger incentives to work with troubled homeowners. The target should be trusts, mostly controlled by big banks, which oversee the baskets of securities that have been bundled together and sold to investors.

Gyourko agrees that the market should not be left to right itself, although he is wary of big bailout schemes. The crisis has become so large it threatens the entire economy, not just people and institutions that chose to take ill-conceived risks, he says. And, he adds, the market is not in a position to handle the problem of foreclosures efficiently because the typical loan is no longer held by a local bank which has a handle on the borrower's situation and an incentive to find a solution other than foreclosure. Instead, loans have been bundled into securities sold to investors all over the world.

This creates difficulties not faced in the savings and loan crisis of the 1980s. The S&Ls kept possession of the bad loans, making it relatively easy for the government's Resolution Trust Corporation to take them over.

'Negative Equity Certificates'

As a result of the more recent shift to securitization, foreclosure decisions are hampered by communication issues and uncertainty about rules and regulations. Foreclosure may be so inefficient that little money may be recovered, Gyourko says. "If the money I am willing to pay on my debt is greater than the bank can get for my house in foreclosure, it is inefficient foreclosure," Gyourko says, adding that working out a compromise between lender and borrower would then be preferable.

Gyourko favors a suggestion by the federal Office of Thrift Supervision, which regulates savings and loan institutions, which would encourage creditors to write down homeowners' debts, reducing monthly mortgage payments. In return, creditors would receive "negative equity certificates" that would give them a share of any gains the homeowner made on a subsequent sale.

If a homeowner owed $100,000 on a property now worth only $80,000, the monthly payment would be reduced to that of an $80,000 loan, Gyourko says. But if the property later sold for more -- $120,000, for example -- the creditor would receive $20,000 from the proceeds. A similar process is often used in corporate bankruptcies, where debt is replaced with equity.

This way the taxpayer would not be on the hook for the creditor's losses, but creditors would have an incentive to work with borrowers, Gyourko says. "My view of the proper role of government is not that you need a new government housing agency, as in the Great Depression. I think the government's role is to help us through the regulatory maze."

Some experts think modest measures should be tried before the government resorts to sweeping programs. Andrey Pavlov, a visiting finance professor at Wharton, argues that the chief problem is fear in the credit markets, which makes institutional investors unwilling to buy and sell exotic securities based on mortgages and other types of debt. "Wall Street isn't buying right now.... It's really hurting the economy," he says.

The Federal Reserve or some other federal agency could prime the pump by organizing a limited securities sale, perhaps promising to step in as a buyer if no others appear, Pavlov suggests. This would induce other traders to assess the securities' values. Once this process of price discovery was started, the market might reignite, he says.

Conditions may eventually get bad enough to justify a government bailout, putting the taxpayer on the hook to some degree, adds Ken Thomas, a lecturer in finance at Wharton. But for now he favors a "bottom-up" approach that would press lenders to compromise with troubled borrowers.

Current efforts of this type, such as the voluntary Hope Now program sponsored by the Department of Housing and Urban Development, are inadequate because they focus on homeowners already in deep trouble -- typically as much as 90 days behind in payments, Thomas notes. Instead, he says, lenders should write to all borrowers to encourage them to start talking about a solution as soon as they suspect they may have a problem. "They've got to get to them before their problem starts. That's not happening now. We're just helping the people who already have one foot in the grave."

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Here's what you think...

Total Comments: 12

#1    Mortgage crisis bailout and

Sinai's point on the use of subprime loans by well-heeled borrowers reminds us that not every sub-prime loan in foreclosure leads to a lower-middle-class family being put out into the street.

As a taxpayer I am far less inclined to bail out the speculators whose buying sprees in areas like Arizona - in the hopes of "flipping" as the housing market kept rising - contributed to significant overbuilding and, now, empty, half-finished projects. Can bailout solutions discriminate between those who saw the bubble as their only real chance to own a home and those who simply saw it as a way to make money via the "greater fool" theory?
By: Frank Mercurio, SEI
Sent: 08:37 AM Thu Mar.06.2008 - US

#2    Common sense solutions

This whole mess is about the de-regulation craze gone amok. If you have no regulatory oversight, then what you get is what we have now. So the first thing that has to be done, painful as it may be to those who believe in "small government", is beef up regulation and regulators so that these don't happen in the first place. Borrowers should be required to have sufficient equity before taking on a mortgage; lenders should not be allowed to package garbage and pass it on the unsuspecting bond buyers. And to prevent this from happening, there has to be oversight. The cost of oversight is minimal compared with what is happening now. At the same time the chips now have to fall where they will. Borrowers should be allowed to walk away from mortgages if they are under water; let the bank repossess and take the hit. That's what a mortgage is all about. Bond buyers should be allowed to look into the black hole of mortgage pools to see how much equity is in it. Bank shareholders should get rid of the managements who fiddled as their banks burned. And finally the Fed should not be allowed to flood the markets with depreciating dollars in the hope that when the next administration takes over they will be gone and the new guy will get the blame. If there is to be a crash let it be on this watch, not the next.
By: Dan Good, retired
Sent: 09:46 AM Thu Mar.06.2008 - -

#3    Mortgage Bailout

Congress needs to regulate ignorance and greed. Good 2009 project.
By: Roger Brown,
Sent: 11:35 AM Thu Mar.06.2008 - US

#4    No Common Sense

Taxpayer bailout?

And who do they presume is going to bailout the taxpayer? The taxpayer is bust along with his government. Let's trace what will happen:

The government will issue more bonds to cover the bailout. Either the Chinese or FCBs will buy the bonds to salvage their existing holdings or they will finally acknowledge the US economy for the Ponzi scheme that it is and tell us to pound sand. In that case, the Fed will go back to its old trick of monetizing the debt, expanding the money supply, and leaving us with run-away inflation.

I'm pretty sure the good folks at Wharton understand the concept of “no free lunch”. Let's take our medicine now and hopefully, when we're through this, we'll have a country that's not afraid to save for a rainy day and doesn't rely on asset inflation for growth.

By: Morgan Weinberg, Nami Research
Sent: 04:26 PM Thu Mar.06.2008 - US

#5    Mortgage Crisis Bailout

I have proposed a solution to the foreclosure crisis our Country is currently facing. Since last July I have sent it to President Bush, Fed Chief Bernanke, Tres. Sec. Paulson, Chairman Dodd, Chairman Frank, and several others. If the federal government does not step in and offer a REAL solution soon, the housing market will collapse and even those borrowers with conventional fixed rates will see all of their equity disappear. The financial markets are finally taking notice of the housing situation and realizing that the crisis extends farther than just the subprime borrower. According to today's data, only 9 percent of all homeowners facing foreclosure have been helped through the government's and lenders' plans, and over 200,000 homes were foreclosed on last month alone. What needs to be done is FHA needs to offer/securitize a fixed rate loan at 100 percent of the current market value with a 30 year rate which starts at a rate 2 to 3 percent below the actual fixed rate, allowing the borrower to qualify at the lower rate and increase the rate gradually until the fixed rate the loan is locked in. With a meager 2.5 percent appreciation year over year starting the 3rd year, over 60 percent of the total deferment is recaptured in the 5th year of the loan. Defaults and foreclosures are not limited to subprime borrowers. Millions of Alt A and Option ARM loans are starting to default and the tidal wave of foreclosures to come will level the entire housing and financial markets.
By: Philip H, Silicon Valley Engineer
Sent: 05:01 PM Thu Mar.06.2008 - US

#6    Regulation or no

I would claim that this problem is as much caused by government intervention as anything else (greed and speculation). The best cure is to let it all fail itself through (including FNM and FRM) without bail out. If you want lenders, borrowers, and investors to not make bad decisions, you have to make it credible that they will get burned when they make bad decisions. Instead, we say "the decisions they made were so bad that they shouldn't have to pay." Can you not see how that is a seed of this terrible crisis? (mind you not the only seed)

Why exactly can we not let the chips lay where they lie? At this point nobody has been strong-armed into something, everyone got there voluntarily. ANY bailout of ANY sort saves the risk takers at expense of the savers.
By: Philip H, Silicon Valley Engineer
Sent: 08:04 PM Thu Mar.06.2008 - US

#7    Let the Market Work!

The market IS self correcting - it's just that many of us don't like the results. There is no difference between a widget declining in value and the producer of that widget cutting back production and a house or loan falling in value and the builders or lenders cutting production. In the interim, sales volume slows until values drop to economical levels - that is the level that makes sense to enough people to increase purchasing in earnest.

There is no shutdown of the markets. It is just that our volumes have been so high recently that we have lost connection with anything normal. If we take a longer view - say 5 or 10 years - we will see that we have been spinning the market machinery at insanely fast levels.

In the process a lot of people are going to lose a lot of 'money' that they never deserved in the first place. Too Bad. Grow up. Produce econmically valued business offers and the world will work just fine - without the hand of government.

We don't need regulation, we need education.
By: David Fahrney, A Adult Real Estate Investor
Sent: 09:45 PM Thu Mar.06.2008 - -

#8    The Current Mortgage Dilemma

A very well written article and several interesting follow up comments. I am a 30 year mortgage professional who has watched in amazement as many with far greater intellect have failed to grasp several fundamentals of the current situation. I will state upfront that I have never made a negative amortization loan to any borrower because I did not believe in them.

First, the comments on regulation... the mortgage industry is one of the most overregulated in America. The regs come from all directions... none written with any thought of connectivity. Federal laws regulate the upfront and loan closing disclosures. States regulate licensing, education and training (if any) requirements along with rates, terms and prepayment penalties. Even local municipal bodies throw in additional regulations making it nearly impossible to maintain compliance, and I would say, totally impossible to explain a set of closing documents to a borrower. A simple solution would be a single set of laws at the Federal level which would simplify disclosures and take away the confusion that exists in the markets today.

Second, I see all the articles talking about Subprime this and Subprime that. The fact is that Subprime loans are not the only set of loan products with high rate adjustments or high rate caps. I have watched the past few years as most Fannie Mae and Freddie Mac loans have also adopted the high rate caps formerly charged only to high risk Subprime loans. Most of the ARM's written today would have fully indexed rates in double digits... with current Subprime lending nearly non-existent. Also, Subprime has a place in the overall market if done right. The disconnect came when virtually 100% of all loans made are sold through the investment community and serviced by a neutral 3rd party with no ownership interest in the portfolio. They first of all have no interest in the quality of the loan. They simply perform a servicing function per contractual agreements with almost no leeway to assist a borrower and financial incentives to meet their deadlines for foreclosing or pushing delinquent loans back to the originator...who are almost all out of business these days, so this isn't a viable option anymore.

Any bailout program should look closely at whether a property was purchased as a residence or an investment. I realize that can be tricky given the willingness of the consumer to lie about their initial intent and the lenders willingness to look the other way for the sake of short term profits. In 2006 and early 2007 industry estimates were that nearly 40% of all new loans made were for "investment" or dubiously called "second" homes that the borrower had no intention of ever living in. My thought is that to qualify for any assistance in a bailout the consumer should have lived in the property continuously for at least 12 to 24 months.

Several factors contributed to the explosion of subprime lending. One, the consumer demographics worsened as the banks pushed easy credit in the form of credit cards to the point that many households hurt their credit scores with excessive debt and/or late payments. Consumers also demanded the right to buy homes with less and less down payment. The government pushed this idea hard as well because there has not been a modern era real estate crash as we are seeing now. The markets found a way to do this via securitization. The banks were initially smart enough to leave this to the private equity markets. However, after seeing the early profits being made, they lobbied congress with everything they had to get Glass-Stegall repealed permitting them to join in the securitization fray that was taking place. That was when the spigot was opened up full force. The competition between Wall Street and Main Street for loans to securitize was fierce and all the intermediaries obliged by aggregating every possible loan for them. The street continued taking more and more risk thinking that it was spread too thin for anyone to take a big hit....that is until last summer when the real estate values started downward almost everywhere in the country. The losses we see in the quarterly reports are still almost all from the "investments" that these participants were left holding as the international investment community said "ENOUGH!!" We are only beginning to see the actual losses from short sales and foreclosures....leading me to believe that we still have a long way to go before the bottom is found. The bottom will occur only when prices reach the level that a family can afford to qualify for with a fixed rate loan payment in the range of 25% of their gross income....just like the GSEs have done for almost 40 years. I would say to everyone to watch as credit card, auto loans, consumer loans and even small commercial loan secruities start to unravel this year and next because they were done with the same zeal for profits (no ownership interest) as mortgage loans!!

Last thing from my perspective... business schools began teaching a different philosophy in the early to middle 1980s. Prior to that we were taught to build a business and invest for the long term. Many of those graduating since the early 80s have raided, broken up solid companies, unloaded risky debt into the market only to rapidly create more, and manage and live only for the most recent quarterly profit report with no thought of the long term effects on the company or the overall economic impact on society as a whole. Until we rebuild our long term vision, I suspect that other countries are going to continue moving their investment dollars away from the US.
By: Bob Presley, Mortgage Professional
Sent: 10:27 PM Thu Mar.06.2008 - -

#9    Might the Market Work?

One would think that the lenders would have a strong interest in working out payment plans with troubled borrowers who have the option of simply walking away from a home whose value has fallen below the value of the debt used to finance its purchase. The alternative for the lender, owning a house with declining value in some faraway place, certainly seems worse. But I guess an impediment to this is the fact that so many loans have been securitized and sold that it may be very hard for the debt holders to identify the riskiest loans.
By: Bela Barner, Average Joe
Sent: 06:27 PM Fri Mar.07.2008 - US

#10   

Economists tend to analyze problems and outcomes as models without context; therefore, the "solutions" proposed tend to resort to tweaking the inputs and the outputs of their model. However, in reality, economics happens in the context of a social system. Economists need to talk to social scientists more and to other economists less.

1. Social scientists who study these things all the time have warned us that there are appearing pockets of foreclosed and vacant properties, somtimes blocks long, especially in urban areas, since the target of these lending schemes was largely lower-income home buyers. We are looking at the exacerbation of urban blight and further deterioration of property values, and further financial burden on local governments and communities, especially at a time when communities and governments are strapped to provide the existing level of services, and who will find their revenues depressed even further by depreciating home values. The problem of lack of affordable housing is also exacerbated, possibly resulting in more families living on the streets. More well-off citizens have the option to move out, even at a loss. Guess what happens to those communities? Will the economists be willing to pay for these outcomes?

2. Widespread depreciation of home values is occurring just at the time when the largest demographic, baby-boomers, are getting ready to retire and are depending on the value of their estates to increase, in order to support their lives at a time of diminshed fixed incomes. More boomers will be forced to continue to work (if they don't run into age discrimination), delaying the turnover of jobs and creating a condition of increased warfare between generations for scarce resources. In addition, an older workforce creates more of a strain on employers for providing more expensive health care benefits (at least those who still do) and more employers will drop healthcare and pensions as benefits, creating more of a demand for social insurance or else for free healthcare.

3. Blaming "investors" for making "poor decisions" is one solution; however, do you mean the funds managers who act as fiduciary agents on behalf of millions of investors, or do you mean those investors who depend on their institutional investments for their retirement pensions? In these fits of searching for "fairness", economists need to be more specific about the outcomes they propose, as well as their definition of "fair": Who should pay for the poor judgement of their agents? Who should be "compensated" for their losses?

4. Blaming homeowners for viewing their homes as "piggybanks" and thus irresponsibly borrowing on their equity with inflated credit terms and "heads-I-win-tails-you-lose" loan products (in favor of the financial services companies, of course) is another solution. However, what about the financial services industry that views ALL ownership, both private and public, as a "piggybank" ripe for securitization, slicing up, and trading -- the very same "piggybank mentality" that drives the pillage-and-plunder operations of takeover specialists (more euphemistically called "mergers and acquisitions)?

5. It's interesting that none of the "solutions" proposed involve recapturing the out-of-control commissions of the mortgage lenders who conducted their business on the basis of lies, regulatory side-stepping, misrepresentations, and general illegal and unethical practices. The disconnect between the short-term perspective of "commissions at all costs" and the long-term perspective of aspiring home owners is made even more apparent. In addition, our society values the long-term perspective of home ownership and stable communities as necessary for political and economic stability, and therefore, as a public good. The lenders are in heavy debt to the communities they've trashed and to the state and local governments who will bear the financial burden.
By: Anne Carroll,
Sent: 01:51 PM Mon Mar.10.2008 - US

#11    Little Pink Houses?

I must admit that I have watched the crash and burn of "Lending Institution/Real Estate Service" with the glee of the powerless. Having purchased our starter home in 1997 at a vicious 12% on a manufactured home/lot we had no equity for over 11 years. The TILA states that our loan was for $117.600 and this was Federal Funded affordable. Of all the Errors and Ommissions common to every transaction for all of us "subprime trailer trash" 1: Stolen Downpayments, 2: Title Never Eliminated/County Scam, 3: Fictitious Loan Originator/Known by County and Title Company who Issues Fake Documents, 4: Being Declared by the State to be Distressed/County continues to Receive HUD Funding, 5: Learning of all the Crimes and Deliberate Falsification of Deeds and Public Records, I can not find anyone to report this to! Do you understand the seriousness of these accusations? The ramifications of being in a State sponsored gang rape? The rules were there and I had to follow them. The rest of these punks continue to this day with defrauding the FHA and every Lender who dares whisper this ... State sponsored method of filling budget gaps. I have all the evidence needed to unleash the hounds. I have been told to go to hell by HUD, the Treasury, OCC, FDIC, etc. Until the day that I can smile and remind those who plundered a neighborhood before papers were written or bailouts considered, I will not stop until they are taken away in handcuffs! Call me Subprime and Proud~
By: Danielle Von Tungeln,
Sent: 04:09 AM Tue Jul.29.2008 - US

#12    Mortgage Crisis

If one can get past the emotional positions related to "Speculators" and "Bailout", it is obvious that the government needs to intervene to protect the national economy. Providing long term, fixed interest loans to replace those in foreclosure allows the overall market to gradually come back to normalcy by accelerating the return of capital and decelerating the rate of foreclosure.
By: Richard Henry, Retired/CIO
Sent: 10:19 AM Sun Aug.03.2008 - US
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