Human Resources
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Women scholars at the School of Finance and Banking in Kigali are eager to learn new skills related to human resources -- in particular, how to motivate, empower and delegate. One long-time supermarket owner has improved sales and service at her business by grasping a new understanding of her role as manager, including how job-related performance can nurture her employees' self-worth.
Entrepreneurs are notorious control freaks. They are wired to multi-task and take risks that assure start-up success, which often results in a stubborn strategy of refusing to let go of anything, to anyone. This management approach is unrealistic and inevitably weakens a business, rather than builds it. As a graphic artist in India recently discovered, delegating responsibility to employees is a powerful and essential business skill.
Women entrepreneurs around the world have discovered that they need not go it alone. Through Women's Entrepreneurship and Leadership programs in countries like Cairo, Egypt, they are embracing strategies for developing networks and working with mentors to share knowledge and grow their businesses.
Whether you are seeking financing or talking to potential customers, the way you communicate your message is critical to the success of your business. Women entrepreneurs in Cairo, Egypt, learned the art of communicating and negotiating and, ultimately, building lasting relationships.
While Wal-Mart Stores, Payless ShoeSource and other major retailers have moved to computer-driven scheduling systems that put more workers on the floor at the busiest times, Ann Taylor Stores has added the dimension of individual sales productivity to the equation. The clothing retailer's latest technological style assigns the busiest and most desirable hours to employees with the strongest sales numbers. Experts warn that there is no substitute for hands-on management when it comes to dealing with employees.
Wimbledon, the French Open and then a gold medal at the Beijing Winter Olympics: Last year was one of the best for Rafa Nadal, who was crowned the world's leading tennis player. This year could not have begun any better, with the hard-fought final match in which he defeated Switzerland's Roger Federer at the Australian Open. Now, Nadal will be able to add another item to his list of accomplishments: His sports career has inspired a case study at the IESE Business School.
Ever heard of cross-corporation baggage? It amounts to the set of norms and experiences that shape a worker's response to his job and that he or she often carries from one company to another. Those norms and values employees pick up in the culture of one firm are not easily shed as they cross organizational boundaries, according to Wharton research.
Marriage and divorce rates in the United States are both at historic lows. This and other trends of course affect the landscape of families -- and according to a Wharton study, they also have important implications for the workplace. The fact that individuals are postponing marriage and entering the workforce for longer periods of time "poses a whole new set of questions about workplace standards" for romance and nepotism.
The oft-used term "work/life balance" can mean different things to different people -- and different things to the same person at various points in her career, according to a panel of Wall Street executives at the recent Wharton Women in Business Conference. The panelists stressed the importance of networking, not only as a career success strategy, but also for the sake of striking that all-important balance.
Family ties, romances and friendships have long been issues for organizations all over the world. Business performance can suffer when decision makers lose objectivity and don't make merit the top criterion, and unfairness in the workplace leads to all sorts of problems. The time may be right to design a relationship policy.
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